Turquoise Place Condominiums


  • Professional Preventative Maintenance 
  • Complete Performance Guarantees 
  • Total Responsibility for Environmental System Performance


Multi-Tenant Residential Property


Orange Beach, Alabama

Avoiding an Unnecessary $1 Million Expense

Turquoise Place Condominiums is a premier resort in Orange Beach, Alabama. After receiving a cost estimate of over $1 Million for a complete HVAC replacement, Star Service, Inc. of Mobile was contacted for a second opinion. A previous contractor stated that all the major components of HVAC equipment at Turquoise Place needed to be completely replaced, but we disagreed.
  • Poor HVAC equipment operation and efficiency
  • Inconsistent Temperatures
  • High Energy Costs
  • Rusty Structures
  • Assess all equipment including AAON Make-Up Air Units (MAU), Cooling Towers, Heat Exchangers 
  • Evaluate repairs to rusty structures 
  • Thorough cleaning of Cooling Towers

Star Service conducted an extensive assessment and determined that the equipment was repairable. Our assessment revealed the major issues involved the AAON Make-Up Air Units (MAU), Cooling Towers, Heat Exchangers and Rust/Structure Repairs. These issues were affecting the operation and efficiency of the total HVAC systems.

The MAUs had the most apparent problems which included both major components (compressors grounded) and some minor repairs (blown fuses and contactors). Multiple Variable Frequency Drives (VFDs), crankcase heaters, condenser fan motors and damper blades were not operable. The condenser and evaporator coils were extremely dirty and compacted. The units were either extremely low or completely out of refrigerant.

We also discovered that the Cooling Towers were in need of a thorough cleaning of scale. The towers were properly disassembled, cleaned and re-assembled. To ensure operational efficiency, the Heat Exchangers were cleaned as well.

Lastly, rust and structural issues were addressed on the HVAC cabinetry, vestibules and base rails.

Star Service completed the project for less than a fourth of the replacement quote, saving the customer substantial upfront costs, operational disturbance and down time. A full-service Guaranteed Professional Maintenance (GPM) program has been implemented to ensure Turquoise Condominiums maximum potential life-cycle for their equipment, along with optimal efficiency and energy savings.


“I am so impressed with Star Service and the performance you have shown me. It will always be my pleasure to recommend Star Service to any other organization that is in need of a professional approach and response to their needs.”

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