BAE Systems
What
- Professional Preventative Maintenance
- Complete Performance Guarantees
- Total Responsibility for AC System Performance & Reliability
Who
Shipyard
Where
Mobile, Alabama
A Model of AC System Preventative Maintenance
BAE Systems provides some of the world's most advanced, technology-led defense, aerospace and security solutions. BAE Systems prioritized preventative AC maintenance in searching for an HVAC contractor in Mobile and Jacksonville, where their operations are based.
We wanted them to go ahead and make the switch so much that we took the risk off them and put it on ourselves.
Challenges
- Expensive HVAC Failures
- Emergency Repairs
- High Energy Costs
- Management and Utilization of an Obsolete Control System
Solutions
- Comprehensive fixed-cost AC preventative maintenance program
- Replace aging parts
- Provide monitoring of overall health of systems to avert failures
Results
As part of BAE System's Preventative Maintenance Program, Star Service took ownership of AC System failures. This accountability meant that BAE Systems could bring all their AC preventative maintenance under one monthly umbrella program monitored and maintained by a single contractor. If the system would ever fail, Star Service will fix it and pay for it.
BAE Systems has a fully-functioning system with emergency-failure guarantees at a monthly price they can work into their budget and avoid large, surprise costs.
“Utilizing Star Service was one of the best business decisions I have made. Under our fixed-cost agreement all components, parts, labor and materials are covered. They provide impeccable technical and customer service and complete their work in a timely and diligent manner. I would highly recommend Star Service as your HVAC company.”