/ About Us
Doug Fischer serves as the President of Star Service – Houston. He leads a team of committed professionals, including field technicians, sales executives, and operations personnel, to exceed company goals. Doug is also responsible for scheduling resources, observing service agreement contracts, constructing market plans, and collaborating with operations and sales teams to support the company's overall growth objectives.
Doug most recently served as General Manager of Star Service – Houston. He provided leadership and oversight to ensure exceptional customer service and optimal safety environments for field personnel. Doug was also instrumental in the development and success of Team Members to achieve company-wide growth. In addition to the HVAC industry, Doug's leadership includes serving as an Officer in the United States Army, where he led soldiers in the Continental United States and overseas.
Doug earned a Bachelor of Science in General Engineering from the United States Military Academy at West Point and a Master of Arts in Management from Webster University in Saint Louis, Missouri. After graduating from West Point and serving honorably as an Officer in the United States Army, Doug transitioned to a civilian career with Carrier Corporation as a Territory Service Manager.
Throughout his career, Doug has participated in professional leadership and training programs, including the Babson College Executive Leadership Series, Carrier Commercial HVAC Engineer Training Program, Carrier Commercial Service Supervisor’s Instruction Program, Karrass Effective Negotiating Program, and Sandler Sales Training Program.
Outside of work, Doug enjoys spending time with his family and pursuing outdoor interests. He is also passionate about serving his community by giving back to local charities.
Timothy P. Wolfe
President, New Orleans
Tim Wolfe serves as the President of Star Service – New Orleans. While driving strategic company direction and growth initiatives, he provides Sales and Operations leadership oversight. Most importantly, Tim passionately ensures that clients receive Star Service’s unparalleled customer service.
Prior to this position, Tim was the Vice President of Business Development for Star Service – New Orleans. He focused on maintaining existing client relationships and building new ones to exceed the company’s sales goals. He was also responsible for all aspects of sales growth, client retention, and creating new verticals within the New Orleans branch.
Tim has been recognized throughout his career for his tremendous leadership and sales success. He is the longest-running Diamond Award winner in the United States, the highest achievement for selling over $1.6 million in Service Agreements, with 20 individual and team sales awards.
In addition to his professional commitment, Tim is a dedicated community member. He sits on the board of the Fore!Kids Foundation, which produces the PGA Zurich Golf Tournament in New Orleans at the Louisiana TPC, where millions of dollars are raised to support children-based organizations throughout the state. Tim has served on several other boards, including Delta Waterfowl, CCA, and Kiwanis, among others.
Tim attended the University of Mississippi (Ole Miss) for three years, where he studied Pre-Med. He transferred to The University of New Orleans, where he received a Bachelor of Science in Business and Finance, with a minor in Economics. Tim also received credits in Continued Studies from Louisiana State University, which he did while serving as a fireman/EMT. As part of the Continued Studies program through Star Service, Tim attended Harvard University, where he earned accounting credits.
Executive Vice President, New Orleans
Dennis King is a proven leader with over 40 years of success in leading and strategically growing Service and Contracting companies. Dennis has extensive experience in leadership from both an operations and sales perspective in the HVACR, Automated Building Controls, and Energy Management Industry.
In his role as Executive VP at Star Service, Dennis is actively involved in the development of our growth strategy and in our Customer Care program. Additionally, Dennis takes an active role in mentoring our Team Members and overseeing the charitable efforts of organizations supported by Star Service, including St. Jude Children’s Research Hospital and the United Way.
Dennis started his career in 1974 as an Application Engineer/Technician with Johnson Controls, Inc. while completing his education at night. He worked his way up to a Sales Position and progressed rapidly to Sales Manager, Branch Manager and Regional Manager. Additionally, Dennis held positions as District Sales and Operations Manager with Siemens, as well as Operations and General Sales Manager for Trane before joining Star Service.
Dennis earned an Associate of Science degree from Wichita State University. He went on to earn a Bachelor of Science in Business Administration and a Master of Business Administration at Columbia State University. Dennis has lived, worked, and traveled throughout the U.S. and he and his wife are the proud parents of two adult children and proud grandparents to a beautiful grandchild.
Vice President of Business Development, Houston
In 2009, Robb started his career with Star Service – Baton Rouge, Louisiana as an Executive Account Manager. He most recently served in this same capacity for 10 years with Star Service – Houston, where he significantly expanded a customer base in markets including government buildings, educational facilities, and commercial properties. Robb's efforts led to substantial business growth for the Houston division, and his relationships with key decision-makers in those targeted markets resulted in long-term contracts. Throughout his career with Star Service – Houston, Robb has earned six sales awards for achieving the highest yearly sales.
Before joining Star Service, Robb was a Financial Advisor with AXA Advisors. He grew the company's customer portfolio and specialized in creating tax-efficient financial strategies for individuals, businesses, and nonprofit organizations in Louisiana and Texas.
Robb graduated from Southern University and Agricultural and Mechanical College in Baton Rouge, Louisiana, where he received a Bachelor of Science degree in Electrical Engineering and Mathematics. In his spare time, Robb enjoys spending time with his wife of 11 years and their two boys traveling and participating in outdoor activities. Robb is a student of Muay Thai (kickboxing) and as a Member of Alpha Phi Alpha Fraternity, proudly dedicates time to support, strengthen, and uplift his community.
Jay de la Houssaye
General Manager, New Orleans
Jay de la Houssaye is the General Manager of the Star Service location in New Orleans. In this role, Jay is responsible for all aspects of the organization’s business in the New Orleans metropolitan area including sales, operations and business management. He also provides leadership to achieve growth goals and is passionate about developing strong relationships with his Team Members and customers, helping all achieve a high level of success. Jay is active in the local community and currently serves on the board of The Miracle League Northshore as Treasurer.
Jay started his career with Star Service in 2016 as Vice President of the New Orleans and Houston locations. For over 20 years and prior to joining the organization, Jay held multiple sales, management and leadership roles with Enterprise Holdings, ranked by Forbes as one of America’s largest private companies, in the Louisiana, Colorado and Wyoming regions.
Jay is a graduate of the University of Louisiana at Lafayette with a Bachelor of Arts degree in Communications and Public Relations.
/ About Us
Shaun A. Mayeux
President / Partner
As President/Partner of Star Service’s Southeast division, Shaun considers himself to be a very “hands-on” executive who works closely with his management team to ensure that the missions, visions and values of Star Service are met. Shaun also communicates regularly with all of his Team Members, customers, vendors and strategic partners in the industry.
Shaun joined Star Service in January 2000 as President/Partner of the Gulf Coast Region and has helped the organization achieve record growth, while maintaining an impeccable safety record, as well as a high level of customer satisfaction and business retention.
Prior to joining Star Service, Shaun was a “turnaround specialist” working with underperforming business units with such high-profile companies as John Deere & Company, Humana Hospital Corp. and The AmBel Corporation.
Shaun has served on numerous advisory boards over the years and is currently a board member of Steelwood Golf, Gun & Fishing Club. He and his family belong to St. Francis Xavier Seelos Catholic Church in Spanish Fort, Alabama.
A native of Louisiana, Shaun earned a Bachelor of Science degree in Accounting from Louisiana State University, as well as his MBA in Marketing/Management. Shaun has worked and traveled extensively throughout the United States and abroad.
Richard S. Rasberry
General Manager, Jackson
Richard “Stan” Rasberry is the General Manager/Vice President of Star Service’s Southeast Region and in this role, develops targeted business and sales plans to meet the planned growth, profit, maintenance base and customer retention goals through leadership and management of staff.
Stan has been part of the Star Service family for nearly 20 years, where he started as a service technician. His leadership and success in project sales and service management led him to serve today as General Manager/Vice President.
Stan holds several certificates in service management and maintenance sales, as well as an HVAC Certification through Lindsey Cooper Refrigeration School in Irving, Texas. He is the proud father of two children.
As Regional Controller for Star Service, Laurie is responsible for the accounting and financial reporting activities for the organization’s Southeast Region. In addition to monthly reporting, Laurie manages the daily accounting functions, treasury management, insurance and bonding, Team Member benefits, as well as collaborating with management on budget items.
Laurie’s professionalism has earned her significant recognition among her colleagues, as she was awarded the a Circle of Excellence Award for her attitude and achievements within the company. Within Star Service, Laurie has maintained a minimal DSO, leading to improved cash flow. Laurie has 26 years of industry experience, with over 20 years in the construction industry.
Prior to joining Star Service, Laurie was the Controller for Witherington Construction, a General Contracting company, where she also was responsible for a new accounting software system conversion.
Laurie earned a Bachelor of Science degree in Accounting from the University of South Alabama. She is a proud mother to two adult children. Outside of Star Service, Laurie an active volunteer with her church and enjoys camping and white-water rafting. She is also passionate about giving back to her community and has served on the Board of Directors for the Child Day Care Association of Mobile.
Hunter Elmore leads the Sales Team for Star Service’s Southeast Region and in this role, strategically manages the overall maintenance program along the Gulf Coast I-10 Corridor. As a sales manager, Hunter works with his team to strategically grow the organization’s customer base throughout the Southeast Region, as well as maintain strong client relationships. Hunter’s expertise includes mechanical equipment assessments, risk mitigation and facility benchmarking relative to owning and operating budgets.
In his short time with Star Service, Hunter has made significant contributions to the Southeast division, as he has expanded the organization’s sales talent to include strong sales representatives that contribute to Star Service’s projected growth. He and his team have also secured major contracts that will prove to be long-term partnerships.
In addition to his work within Star Service, Hunter is an active member of Mobile Area Chamber's Energy Task Force, Workforce Development Committee for Central Gulf Industrial Alliance, and serves on the RTS Committee for Partners for Environmental Progress.
Hunter holds a Bachelor of Science degree in International Marketing from the University of Alabama. Outside of work, Hunter and his wife have a passion for helping children and are licensed foster parents.