In April of this year, we bid a heartfelt farewell to Star Service legend, Bob Work, who began his retirement journey after nearly 30 years of dedication to our company. We are excited to share that his legacy of leadership, excellence, and vision for Star Service's Southwest Region will continue on through the appointment of Tim Wolfe as President of Star Service – New Orleans and Doug Fischer as President of Star Service – Houston. Tim has spent most of his 26-year career with our company and was recently the Vice President of Business Development at Star Service – New Orleans. He led a stellar team of dedicated business professionals who advanced the company’s client base and sales goals. Doug most recently served as the General Manager of Star Service – Houston, where he provided leadership and oversight to ensure the company's exceptional client service.
Meet Tim Wolfe
President | Star Service – New Orleans
Tim Wolfe serves as the President of Star Service – New Orleans. While driving strategic company direction and growth initiatives, he provides Sales and Operations leadership oversight. Most importantly, Tim passionately ensures that clients receive Star Service’s unparalleled customer service.
Prior to this position, Tim was the Vice President of Business Development for Star Service – New Orleans. He focused on maintaining existing client relationships and building new ones to exceed the company’s sales goals. He was also responsible for all aspects of sales growth, client retention, and creating new verticals within the New Orleans branch.
Tim has been recognized throughout his career for his tremendous leadership and sales success. He is the longest-running Diamond Award winner in the United States, the highest achievement in Linc Service/ABM in sales, for selling over $1.6 million in Service Agreements, with 20 individual and team sales awards.
In addition to his professional commitment, Tim is a dedicated community member. He sits on the board of the Fore!Kids Foundation, which produces the PGA Zurich Golf Tournament in New Orleans at the Louisiana TPC, where millions of dollars are raised to support children-based organizations throughout the state. Tim has served on several other boards, including Delta Waterfowl, CCA, and Kiwanis, among others.
Tim attended the University of Mississippi (Ole Miss) for three years, where he studied Pre-Med. He transferred to The University of New Orleans, where he received a Bachelor of Science in Business and Finance, with a minor in Economics. Tim also received credits in Continued Studies from Louisiana State University, which he did while serving as a fireman/EMT. As part of the Continued Studies program through Star Service, Tim attended Harvard University, where he earned accounting credits.
Meet Doug Fischer
President, Star Service - Houston
Doug Fischer serves as the President of Star Service – Houston. He leads a team of committed professionals, including field technicians, sales executives, and operations personnel, to exceed company goals. Doug is also responsible for scheduling resources, observing service agreement contracts, constructing market plans, and collaborating with operations and sales teams to support the company's overall growth objectives.
Doug most recently served as General Manager of Star Service – Houston. He provided leadership and oversight to ensure exceptional customer service and optimal safety environments for field personnel. Doug was also instrumental in the development and success of Team Members to achieve company-wide growth. In addition to the HVAC industry, Doug's leadership includes serving as an Officer in the United States Army, where he led soldiers in the Continental United States and overseas.
Doug earned a Bachelor of Science in General Engineering from the United States Military Academy at West Point and a Master of Arts in Management from Webster University in Saint Louis, Missouri. After graduating from West Point and serving honorably as an Officer in the United States Army, Doug transitioned to a civilian career with Carrier Corporation as a Territory Service Manager.
Throughout his career, Doug has participated in professional leadership and training programs, including the Babson College Executive Leadership Series, Carrier Commercial HVAC Engineer Training Program, Carrier Commercial Service Supervisor’s Instruction Program, Karrass Effective Negotiating Program, Linc Service General Management Program, and Sandler Sales Training Program.
Outside of work, Doug enjoys spending time with his family and pursuing outdoor interests. He is also passionate about serving his community by giving back to local charities.